Payment Policy

  • Question 1. What are the modes of payments?

    We accept payments through PayUmoney and all the major Debit/Credit cards. Cash on Delivery is also available. Net Banking and Paytm are available too.

    You may use Internet Banking, Debit Card, Credit Card and Cash on Delivery to make your purchase. We also accept payments made using Visa, MasterCard, American Express and Any Club credit/debit cards.

  • Is it safe to use my credit card online?

    Our payment gateway is highly secured. It is absolutely safe for you to use your Credit Card to make an online payment.

  • Is it safe to use my credit/debit card on Reddymart?

    All Credit/Debit card details remain confidential and private. Reddymart and our trusted payment gateways use SSL encryption technology to protect your card information.

  • Does Reddymart store my credit card information?

    No, Reddymart does not collect or store your account information at all. Your transaction is authorized at multiple points, first by EBS/CCavenue and subsequently by Visa/MasterCard/Amex secure directly without any information passing through us.

  • Can I know your Payment Policy details?

    Reddymart is live with UPI Unified Payments Interface (UPI) is an instant real-time payment system developed by National Payments Corporation of India facilitating inter-bank transactions. The interface is regulated by the Reserve Bank of India and works by instantly transferring funds between two bank accounts on a mobile platform. UPI is built over Immediate Payment Service (IMPS) for transferring funds. UPI would appear as a separate tab on the Payment Options page on your android application. Once you click on the UPI option, it would scan your device to find out the UPI apps on your phone. You can choose one of the apps to pay for the order and complete the transaction Refund against the transaction (if any) would be reflected in your respective account within 5-7 working days post initiation

    Lowest Price Guaranteed Subject to the terms and conditions set out below, certain third party merchants who sell products on the Reddymart Web/App are offering a cashback equivalent to the difference in the value of a product that is ordered by a user. This offer applies only to orders placed on the Reddymart Web/App with specified third party merchants (“Offering Merchants”)**. The offer is valid only in 3+ cities namely Muzaffarpur, Darbhanga, Motihari & Motipur Cashback will be provided only if the customer is able to provide proof for validation of the difference in price of a product with same weight, product description, variant which is purchased on the same date & in the same city Subject to validation by Reddymart and/or the Offering Merchant(s), to avail the offer on purchase(s) made by the customer, he/she will have to submit proof (App image with date, Printed Tax Invoice, Newspaper Ad with date, Pamphlet, Website screenshot with the link where the price is active for at least 24 hours after the price proof has been submitted) The proof of difference in price should be from the same city as the order placed with Reddymart. Customer has to share the Image or URL with the below details: Date and city Brand and variant Size or Quantity Combination (Single pack or combo pack) Selling price of the product. If eligible, the promotional cashback will be credited to the Reddymart wallet with 24 to 48 hours post order is marked delivered. The complaint for Price difference has to be raised within 3 days of order being placed. Additionally, the customer is not entitled for any cashback if the order has been canceled/returned. Subject to validation by Reddymart and/or the Offering Merchant(s), the offer can be availed for any price difference within 3 days of order being placed with Reddymart. Subject to terms and conditions of Reddymart Cashback, the difference in price will be credited post-delivery, into the Reddymart Wallet. Cashback shall at no time exceed 20% of Selling price of each product and/or INR 250 at a cart level, and/or INR 1000 per user/month. Cashback will be calculated on the net product price, however exclusive of applicable taxes. Offer shall be subject to verification by the Offering Merchant in conjunction with Reddymart. Reddymart does not make any warranties or representation of the quality, merchantability, suitability or availability of the products or services included in this offer. The Offering Merchant may at its discretion withdraw, alter, modify or otherwise change the offer without notice. The offer may also be withdrawn by an Offering Merchant on occurrence of force majeure events. The offer may be extended or terminated by Reddymart and/or the Offering Merchant(s). Any disputes arising relating to or connected with this offer shall be subject to the dispute resolution Mechanics set out in the terms and conditions of use of the Reddymart Web/App. **Awaited for update by company…**.